telephone answering services

Media Response Services

Calls may be generated from press coverage, magazine advertising, radio or DRTV (Direct Response Television Advertising). However much you spend on any marketing promotion, it's a waste of your budget if you don't make it easy for people to respond. This means offering every opportunity for your customers to call when it is convenient for them which is often outside normal working hours.

Using our 24/7 contact centre answering service ensures not only that the customer gets every opportunity to order, but also that you can collect all the important profiling data, to help you target other potential buyers. Our combination of live call centre response, IVR (Interactive Voice Response), payment processing and data capture facilities, provides an efficient, accurate and comprehensive solution suitable for any size publicity campaign.

Some of Ansaback's current media response campaigns are: Charity donation lines, competition lines, mail order, DRTV, brochure request and information lines.

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