outbound call centres

What our Outbound Call Centres can do for you...

Ansaback was established in 1998 and are now part of IPPlus PLC, listed on the London Stock Exchange. We pride ourselves in providing professional Outbound Call Centres solutions for hundreds of individuals and companies worldwide, offering a seamless extension to their clients businesses, using our advanced Outbound Call Centres systems to handle and transmit data.

As our contact centre has grown, so has the technology we use; CallScripter was developed in-house, as our unique, specialised software to individually handle all calls in and out of Ansaback. CallScripter is now sold throughout the UK and internationally, handling many millions of calls worldwide.

Our goal is to achieve excellence through providing quality telephone services, using the proficiency of each individual member of staff. As investors in people, the dedicated Ansaback management team ensure continuous staff development and ongoing training, the telephone agents benefit from incentive and award schemes, which in turn leads to low staff turnover and high levels of customer satisfaction and loyalty, that pay testament to the excellent Outbound Call Centre service we offer and guarantees that Ansaback is always one step ahead.

 
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