What our Office Answering Service can do for you...
At Ansaback, we believe communication is the most critical element in every successful
business. Customers like to hear a human voice at
the end of a phone line, which is why we have fully trained and motivated staff answering your calls and ensure 100% customer satisfaction
every time.
Ansaback can also help with holiday or sickness cover. Temporary staff can be costly or unreliable and often require valuable time training them to ensure they are able to deal with your calls effectively. With our personalised service and your bespoke script in place, you can call on us whenever you need to boost your telephone answering capacity, trusting us to represent your company in the most professional and effective manner.
Ansaback can also act as a virtual receptionist, answering and transferring your calls through to the correct departments.
Some examples of the office answering services that we offer:-
- Telephone Order Lines
- Media Response Services
- Message Taking / Virtual Receptionist
- Brochure Request Services
- Recruitment, Holiday and Sickness Cover
- Emergency Service Call Outs
Divert calls to us quickly and easily, whenever you are too busy to take more calls, on the phone, in a meeting or out of work hours. On joining the instant divert service, you will be given your own DDI (Direct Dialler Identification) number on our exchange.
Each DDI number is programmed with your company name, which automatically appears on the operator's screen when a call is diverted to the office answering service. As well as answering the call in your company name, the operator has access to the agreed company script, containing all the relevant information and procedure options.
