by clientservices
4. October 2011 23:05
Ansaback, the provider of a wide range of 24/7 call handling solutions has today at the Convergence Summit South, launched it's new dedicated telecoms division - Fault Solutions 365.
Having seen continued growth within the telecoms sector, Ansaback call centre are now supporting over 100 telecoms providers and ISP's and handle over 10,000 calls per month. The company says that with with this continued growth and the extensive range of services they are able to offer the telecoms industry, the launch of Fault Solutions 365 reflects these specific call handling solutions.
Fault Solutions 365 can offer call handling solutions for line faults, broadband faults, mobile faults, PBX/Systems and general customer service calls.
If you are attending the Convergence Summit South, you can visit the Fault Solutions 365 team at stand 114.
by clientservices
18. May 2010 23:34
William Catchpole, Managing Director of IPPlus PLC and Christian Pawsey, Commercial Director of Ipswich call centre, Ansaback, both completed the Woodbridge 10k on Sunday 16th May.
The local race is an annual event for both runners, with Christian competing for the 14th time in row this year and William also having run the race for many years.
Slight forecast showers threatened at the start but both spectators and runners enjoyed a warm and sunny race day, with Aaron Scott breaking the course record in 31 minutes 44 seconds.Both William and Christian were overtaken on the first lap by a man sporting a pink tutu with matching women’s underwear, but managed to complete the run with times of 44:44 for Christian and 53:45 for William, placed 95th and 276th respectively, out of 568 finishers.
by clientservices
6. April 2010 20:17
The last Friday of every month equals a dress down day for staff at Ansaback, who kindly donate money/£1 to our charity of the year - EACH.
EACH is an amazing charity which supports families throughout their experience of caring for children with life-threatening conditions and complex healthcare needs.
Ansaback would like pass on a massive thank you to all of their call centre staff for contributing - even the ones who forgot it was dress down and came in their usual business attire still dug deep!
So thanks once again.
If you would like any further information about EACH, please visit their website: http://www.each.org.uk/
by clientservices
18. March 2010 01:02
On Sunday 14th March, Zonja Bunn (Accounts Assistant at Ansaback) competed in a half marathon (13 mile) run! Having to get up at 6 a.m. on the Sunday morning Zonja made the 3 hour drive to Silverstone Racetrack in Northampton to compete in the race.
On arrival, nervous and cold Zonja queued up to start the run in the 10 minute a mile section! The first lap of the race was around the actual race track, then off through the pit lanes, round the car parks and then round the racetrack again for the final lap finishing under the famous Silverstone sign. Zonja said “It was really hard work but I loved every minute, I hit a block at around 8.5 miles (mainly due to hunger) so to get myself back on track I changed the music on my mp3, had a protein bar and a gel stick and then I was back on full charge ”
With a finishing time of just 2 hours 13 minutes it was a fantastic achievement and she now has yet another medal to add to her collection. Zonja is competing in the London Marathon next month, Sunday 25th April.
Zonja will not be running for fun on this event, she will be raising money for Sense, a leading national charity that supports and campaigns for children and adults who are deafblind. A very worthwhile cause and we wish her all the best for this race and look forward to hearing how she gets on.
