Links
www.ipplusplc.com
IPPlus PLC provides a 24/7 365 day a year bureau call centre service to a large range of clients, trading as Ansaback as well
as developing and selling, on a world-wide basis, the CallScripter scripting and call centre management software suite.
www.callscripter.com
CallScripter is an enhanced customer interaction software suite specifically developed for contact centres, telesales and telemarketing
operations. Our clients gain major benefits by introducing CallScripter's dynamic scripting environment into their organisation. The software
facilitates the rapid set-up, handling and reporting of sophisticated inbound, outbound and e-mail campaigns.
www.callscripterhosted.com
Hosted CallScripter is a complete callcentre solution designed for companies that want the advanced features offered by CallScripter without
the challenges of hosting in-house. The managed solution allows enterprises to take advantage of CallScripter's award winning functionality
whilst benefiting from lower up-front costs, reduced management overheads and 'pay as you go' licensing.
www.easyscripter.com
Following an OEM agreement between CallScripter and Interactive Intelligence Inc (ININ) the EasyScripter plug-in has been created to further
enhance ININ's Customer Interaction Centre (CIC) Platform. EasyScripter Lite provides the core functionality of EasyScripter for companies
who do not have requirements for the additional modules provided by the full EasyScripter product.
www.ecorepair.co.uk
eCo Repair Services is the telecom support division of Ansaback, a 24/7/365 contact centre and business service bureau with a wealth of
experience in the telecommunications market. eCo Repair Services currently support more than 30 telecom clients across the UK providing 24/7
for services such as Landline faults (WLR); Mobile Faults; Lost / Stolen Mobiles; VOIP Faults; Broadband faults; LLU Faults (Alternative to WLR);
NGN Faults (0870,0845,0800,0844,090 etc...); Blackberry / Openhand software support.
www.sos4law.co.uk
At SOS 4 LAW we understand how important every phone call is to your business. Every call could be a potential customer, an emergency or an
important message. We know how important it is to the success of your business that you provide a 'live' interface to your customers. Not just
9 to 5, but 24 hours, 7 days a week if necessary.
www.priveconcierge.co.uk
Ansaback are delighted to offer a new service which is exclusive to our existing clients. The service is called Privé Concierge and is
specifically designed for a busy executive who will have circumstances when they are unable or should not take a mobile call.
www.ip3tele.com
IP3 Telecom was created to formalise the telecoms provisioning the group had been offering for several years. The ability to manage services
quickly and effectively at the network level is now available in its own right, as well as a bundled solution with Ansaback and CallScripter.
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