County Contact Centres PLC provides a 24/7 365 day a year bureau call centre service to a large range of clients, trading as Ansaback as well as developing and selling, on a world-wide basis, the CallScripter scripting and call centre management software suite.

CallScripter is an enhanced customer interaction software suite specifically developed for contact centres, telesales and telemarketing operations. Our clients gain major benefits by introducing CallScripter's dynamic scripting environment into their organisation. The software facilitates the rapid set-up, handling and reporting of sophisticated inbound, outbound and e-mail campaigns.

Hosted CallScripter is a complete callcentre solution designed for companies that want the advanced features offered by CallScripter without the challenges of hosting in-house. The managed solution allows enterprises to take advantage of CallScripter's award winning functionality whilst benefiting from lower up-front costs, reduced management overheads and 'pay as you go' licensing.

Following an OEM agreement between CallScripter and Interactive Intelligence Inc (ININ) the EasyScripter plug-in has been created to further enhance ININ's Customer Interaction Centre (CIC) Platform. EasyScripter Lite provides the core functionality of EasyScripter for companies who do not have requirements for the additional modules provided by the full EasyScripter product.

eCo Repair Services is the telecom support division of Ansaback, a 24/7/365 contact centre and business service bureau with a wealth of experience in the telecommunications market. eCo Repair Services currently support more than 30 telecom clients across the UK providing 24/7 for services such as Landline faults (WLR); Mobile Faults; Lost / Stolen Mobiles; VOIP Faults; Broadband faults; LLU Faults (Alternative to WLR); NGN Faults (0870,0845,0800,0844,090 etc...); Blackberry / Openhand software support.

At SOS 4 LAW we understand how important every phone call is to your business. Every call could be a potential customer, an emergency or an important message. We know how important it is to the success of your business that you provide a 'live' interface to your customers. Not just 9 to 5, but 24 hours, 7 days a week if necessary.

Ansaback are delighted to offer a new service which is exclusive to our existing clients. The service is called Privé Concierge and is specifically designed for a busy executive who will have circumstances when they are unable or should not take a mobile call.